Utilizing Zendesk, a customer service platform, to manage guest inquiries, automate responses, and resolve issues efficiently for a seamless guest experience.
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The exchange of information between hosts and guests before, during, and after a short-term rental booking, including inquiries, confirmations, and feedback.
A dedicated area on a listing platform where potential guests can ask property-specific questions and receive answers from the host or property…
Using high-quality, professional photos to showcase a rental property’s best features and attract more bookings.
Ensuring cleanliness and curb appeal by scheduling regular cleaning services for both sides of the street where a rental property is located.