The process of effectively communicating with guests before, during, and after their stay. This includes responding to inquiries, providing check-in instructions, addressing concerns, and requesting feedback.
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The art of curating memorable and positive experiences for short-term rental guests, encompassing personalized touches, local recommendations, and exceptional service.
The characteristics and preferences of individuals who use platforms like Airbnb and VRBO to book short-term rentals, including age, location, travel purpose,…
A specific period during the year when a rental property is unavailable for bookings, often due to seasonal factors or owner use.
Enforcing a strict policy against discrimination of any kind in short-term rentals, ensuring that all guests are treated fairly and respectfully.