The process of effectively communicating with guests before, during, and after their stay. This includes responding to inquiries, providing check-in instructions, addressing concerns, and requesting feedback.
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A set of guidelines and expectations communicated to guests before booking to ensure a safe and respectful environment for both guests and…
Emerging technologies and innovations that are shaping the hospitality industry, including short-term rental management and guest experiences.
High-quality photographs that showcase a property’s best features and amenities to attract potential guests on listing platforms.
A tax levied on short-term rentals, typically collected from guests and remitted to local authorities.