Guidelines outlining procedures for replacing damaged, lost, or stolen items within a short-term rental property, typically covering responsibilities and associated costs.
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Methods used by hosts to gather structured feedback from guests after their stay, such as online surveys, review requests, or feedback forms,…
A humorous term referring to the process of ensuring a rental property is free from any unwanted pests or animals before guest…
The use of software or platform features to send pre-written or triggered messages to guests, streamlining communication and improving response times.
Providing guests with easy access to transportation details, such as local taxi services or public transportation routes, through a scannable QR code.