The process of working with guests or co-hosts to jointly plan and personalize travel itineraries, enhancing guest satisfaction and fostering a sense of co-creation.
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Refers to the physical equipment and fixtures in a short-term rental, such as door handles, locks, appliances, and plumbing fixtures.
A system for managing maintenance and repair issues within a short-term rental, ensuring prompt resolution and guest satisfaction.
A check-in process where the host physically greets the guest at the property, providing a personal touch and opportunity to answer questions…
The process of developing a comprehensive guidebook for guests, including information about the property, amenities, local attractions, transportation, and house rules.