A legal doctrine requiring landlords, including short-term rental hosts, to provide a safe and livable dwelling, even without explicitly stating so in a lease agreement.
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A customer service and support ticketing system that can be used by short-term rental hosts to manage guest inquiries, resolve issues, and…
A segment of the short-term rental market catering to individuals traveling for work purposes, often seeking accommodations with amenities like workspaces and…
Reviews, ratings, and comments provided by guests after their stay, offering valuable insights into guest satisfaction and areas for improvement.
A questionnaire sent to guests following their stay to gather feedback on their experience. This helps hosts identify areas for improvement and…