The use of technology to automate tasks typically handled by a front desk, such as guest communication, booking management, and check-in/out processes.
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An additional charge levied by some short-term rental properties or platforms to cover the costs of shared amenities like swimming pools, fitness…
Additional charges that may apply to short-term rentals located on islands, often related to transportation, access, or local regulations.
A booking where the guest has made a reservation but has not yet completed the booking process, such as providing payment information.
The common needs, wants, and preferences of guests staying in short-term rentals, including cleanliness, comfort, convenience, and communication.