The use of technology to automate tasks typically handled by a front desk, such as guest communication, booking management, and check-in/out processes.
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Providing amenities and features specifically catered to families with young children, such as high chairs, cribs, and childproofing measures.
The process of confirming a guest’s identity through various methods, such as government-issued ID or social media profiles, to enhance security and…
A guided excursion or adventure activity that takes guests on a hike across a glacier, often involving specialized equipment and safety measures.
Meaning ‘job description’ in Swedish, this term emphasizes the importance of clearly defining roles and responsibilities when working with co-hosts, cleaning crews,…