The ongoing process of building and maintaining positive relationships with short-term rental guests, fostering loyalty and repeat bookings.
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The process of creating a unique and memorable identity for a short-term rental business, differentiating it from competitors and attracting loyal guests.
The period of time during which guests can make reservations for a short-term rental property, often extending several months into the future.
Protective measures implemented to secure the online presence and data of short-term rental businesses, including strong passwords, firewalls, and secure payment gateways.
The ability to communicate effectively with guests from diverse cultural backgrounds, respecting their customs and preferences.