Establishing standards and procedures to ensure consistent cleanliness, maintenance, and overall quality of your rental property and guest experience.
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The expected deterioration of a property due to regular use, distinguishing it from damage caused by guests, relevant for security deposits.
A personal welcome by the host or property manager upon a guest’s arrival at a short-term rental.
Feedback and ratings provided by guests after their stay, publicly displayed on platforms like Airbnb and VRBO, influencing future booking decisions.
A legally binding contract between a property owner and a property management company outlining the terms of their business relationship.