Systematically collecting, analyzing, and responding to guest reviews and feedback to improve services, address concerns, and enhance reputation.
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A type of insurance coverage offered to hosts and guests on some platforms that protects against financial losses due to identity theft…
The process of organizing and optimizing reservations for short-term rentals beyond the immediate future, often involving dynamic pricing strategies, automated messaging, and…
A fee charged by payment processors for each transaction made using a credit card. This fee is typically a percentage of the…
A clear statement of the benefits a short-term rental offers guests, differentiating it from competitors and justifying its price.