Systematically collecting, analyzing, and responding to guest reviews and feedback to improve services, address concerns, and enhance reputation.
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A pricing strategy to be wary of, where hosts add numerous small fees for basic amenities or services, potentially deterring guests.
Data that a guest intentionally and proactively provides to a host or platform, such as preferences shared during booking.
The breakdown of fees and charges associated with using a short-term rental platform like Airbnb or VRBO, including host service fees, guest…
Hosts or property managers who are among the first to adopt new technologies, platforms, or strategies in the short-term rental industry.