Systematically collecting, analyzing, and responding to guest reviews and feedback to improve services, address concerns, and enhance reputation.
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The practice of repurposing existing buildings or spaces for short-term rental accommodations, often involving the renovation or conversion of older structures.
The process of creating a unique and memorable guest experience by incorporating local elements and design into a short-term rental.
A plan for managing online reviews, including responding to both positive and negative feedback in a timely and professional manner to maintain…
The process of collecting and remitting occupancy taxes to local authorities as mandated by regulations for short-term rentals.