The sum of all interactions and perceptions guests have with a host and their property, from the initial booking process to the end of their stay.
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Amenities that significantly enhance the guest experience and can justify higher rental rates. Examples include hot tubs, fire pits, game rooms, and…
Special pricing agreed upon between a host and a guest, often for extended stays or repeat bookings.
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The exchange of information and interactions between hosts and guests before, during, and after a short-term rental stay.