The speed at which a host responds to guest inquiries and messages. A high response rate is crucial for achieving Superhost status and attracting bookings.
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Strategies and tools used to manage interactions with guests, from initial inquiry to post-stay follow-up, aiming to build loyalty and positive relationships.
The process of verifying the identity of both hosts and guests to enhance trust and security within the short-term rental community.
A cleaning service available upon request, providing flexibility for hosts and ensuring the property is ready for the next guest.
Inspired by the concept of Ojo de Agua (eye of water) as a precious resource, this term reflects a commitment to sustainable…