The practice of exceeding guest expectations by providing unexpected amenities, personalized touches, or thoughtful gestures.
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Official authorization required to bring certain goods or furnishings into a country for use in a short-term rental, often needed for imported…
The highest number of guests permitted to stay overnight in a short-term rental, often dictated by local regulations.
A term used to describe a moment of excitement, celebration, or success in the short-term rental industry. It is often used to…
Maintaining and managing outdoor amenities like pools, hot tubs, fire pits, and patios to enhance guest experience and ensure safety.