A booking policy that allows guests to cancel their reservation within a specified timeframe and receive a full or partial refund, often attracting travelers seeking flexibility and peace of mind.
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The speed at which hosts respond to booking inquiries and guest messages, crucial for securing bookings and providing excellent customer service.
The use of devices that detect and alert hosts to excessive noise levels in their rental properties, helping to prevent disturbances and…
The process of forecasting income and expenses for a short-term rental business, ensuring profitability and financial sustainability.
The use of software or platform features to send pre-written or triggered messages to guests, streamlining communication and improving response times.