Systems or software used to manage and organize guest information, communication history, and preferences to personalize interactions and build strong guest relationships.
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Providing guests with quick access to emergency contact information, such as local authorities or the host’s number, through a QR code.
Marketing efforts aimed at promoting a specific destination to potential travelers, highlighting attractions and activities.
Recurring patterns and shifts in the short-term rental market, such as peak travel seasons, emerging destinations, and evolving guest preferences.
Providing guest communication and support in Japanese to cater to the growing market of Japanese travelers using Airbnb and VRBO platforms.