The continuous process of collecting, analyzing, and acting upon guest feedback to improve the short-term rental experience, address issues, and enhance guest satisfaction.
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A reservation made directly with the host, bypassing third-party platforms like Airbnb or VRBO.
Optimizing your listing to rank higher in search results on platforms like Airbnb and VRBO, increasing its visibility to potential guests.
Reviews and ratings provided by guests after their stay, offering valuable insights into the guest experience and areas for improvement.
A legal arrangement where a non-profit organization provides financial and administrative support to a short-term rental business that aligns with its mission.