The continuous process of collecting, analyzing, and acting upon guest feedback to improve the short-term rental experience, address issues, and enhance guest satisfaction.
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A clear statement of the benefits a short-term rental offers guests, differentiating it from competitors and justifying its price.
The process of intentionally crafting memorable and positive experiences for guests throughout their entire stay, from pre-booking to post-stay.
A detailed and compelling written overview of a short-term rental property, highlighting its features, amenities, and benefits for potential guests.
The online representation of a short-term rental host on platforms like Airbnb and VRBO, showcasing their profile picture, bio, hosting experience, guest…