The process of addressing and resolving disputes or disagreements between hosts and guests or other stakeholders.
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The process of confirming a guest’s identity to prevent fraud and ensure the safety and security of the property and other guests.
The art and science of creating welcoming and functional spaces for guests in short-term rentals. It encompasses interior design, furniture selection, and…
Providing high-quality entertainment options within a short-term rental, such as streaming services, board games, or a curated movie collection, to enhance the…
Overseeing the cleaning and maintenance of short-term rentals between guest stays, ensuring a clean and comfortable environment for each new guest.