Rules and expectations set by Airbnb and VRBO for guest behavior within a property and the surrounding community.
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Effective and timely communication between hosts and guests throughout the entire short-term rental process, from initial inquiry to post-stay follow-up. This includes…
A documented procedure outlining how guest complaints, issues, or emergencies are handled and escalated within a short-term rental business.
Strategies and practices used to optimize revenue generation from short-term rental properties, including dynamic pricing, revenue forecasting, and channel management.
The practice of establishing specific, measurable, achievable, relevant, and time-bound objectives for short-term rental businesses, such as occupancy rates or revenue targets.