A metaphorical term representing the intangible aspects of a short-term rental experience, such as the overall ambiance, host communication, and guest satisfaction.
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Modifying the specific guidelines and expectations for guests staying at a short-term rental, such as smoking policies, pet allowances, or noise restrictions.
Direct telephone assistance offered by Airbnb or VRBO to hosts and guests for technical issues, booking inquiries, or emergency situations.
The process of improving each stage of the guest booking journey, from initial awareness to booking confirmation, to increase conversion rates.
A decrease in the number of reservations made for a short-term rental property, often indicating a need to adjust pricing, marketing, or…