The use of software or platform features to send pre-written or triggered messages to guests, streamlining communication and improving response times.
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Specialized insurance coverage designed for short-term rental properties, protecting against liability, property damage, and income loss.
A recreational activity that involves using GPS coordinates to locate hidden containers (geocaches) in outdoor locations. Short-term rental hosts can provide information…
The stage in the guest journey when potential guests research and form opinions about a short-term rental before booking.
A higher standard of cleaning and sanitization procedures, often implemented in response to health concerns or guest expectations.