The use of software or platform features to send pre-written or triggered messages to guests, streamlining communication and improving response times.
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A growing segment of the short-term rental market, catering to professionals traveling for work. Business travelers often prioritize amenities like high-speed Wi-Fi…
A Swedish word for “Starfish,” often used metaphorically to describe a highly-rated short-term rental that stands out for its exceptional quality and…
An individual or company that acts as an intermediary between short-term rental property owners and potential guests, facilitating bookings and transactions.
A readily accessible list of contact numbers for emergencies, including local authorities and the host or property manager.