How to Find the Best Short-Term Rental Property Management Company for You


Are you a property owner looking to maximize your rental income and minimize your hassles? Short-term rentals, such as Airbnb and Vrbo properties, have become increasingly popular, offering significant earning potential. However, managing these properties can be a time-consuming and complex task. That’s where short-term rental property management companies come in. Here’s a comprehensive guide to help you find the best short-term rental property management company for you.

1. Define Your Needs

Before you start your search, take some time to clearly define your needs and expectations. Consider the following questions:

  1. What specific services do you require? (e.g., marketing, guest screening, cleaning, maintenance)
  2. What is your budget for property management fees?
  3. Do you prefer a local or national company?
  4. How important is experience in your area?
  5. What level of communication and reporting do you expect?

Once you have a clear understanding of your needs, you can start narrowing down your options.

2. Research Companies

With your needs defined, it’s time to research potential property management companies. Here are some steps to follow:

  1. Read Online Reviews: Check review sites like Google, Yelp, and Trustpilot to see what other property owners have to say about different companies.
  2. Visit Company Websites: Look for companies with professional websites that provide detailed information about their services, fees, and experience.
  3. Contact Companies Directly: Reach out to several companies and ask for quotes and more information. Pay attention to their responsiveness and professionalism.
  4. Ask for Referrals: Talk to other property owners in your area to see if they have any recommendations.

Take your time during the research phase and gather as much information as possible.

3. Interview Candidates

Once you have a shortlist of potential companies, it’s time to interview them. Here are some questions to ask:

  1. How long have you been in business?
  2. How many properties do you currently manage?
  3. What is your experience with short-term rentals?
  4. What services do you provide?
  5. What are your fees?
  6. How do you market properties?
  7. How do you handle guest communication and complaints?
  8. How do you handle maintenance and repairs?
  9. What is your reporting process?

Be sure to ask follow-up questions to get a clear understanding of their answers.

4. Consider Fees and Services

When comparing different companies, pay close attention to their fees and services. Make sure you understand exactly what you’re paying for and what services are included. Common fees include:

  • Monthly management fee: A percentage of your rental income, typically ranging from 15% to 30%.
  • Booking fee: A flat fee charged for each reservation.
  • Cleaning fee: A fee charged to guests for cleaning the property after their stay.
  • Maintenance fee: A fee charged for repairs and maintenance.

Compare the fees and services of different companies to find one that fits your budget and needs.

5. Check Credentials and Licenses

Before hiring a property management company, make sure they have the necessary credentials and licenses. This may include a real estate license, a business license, and insurance. You can also check with your local Better Business Bureau to see if there are any complaints against the company.

6. Read the Contract Carefully

Once you’ve chosen a property management company, read the contract carefully before signing. Make sure you understand all of the terms and conditions, including the fees, services, and responsibilities of both parties. If you have any questions, don’t hesitate to ask for clarification.

7. Build a Strong Relationship

Once you’ve hired a property management company, it’s important to build a strong relationship with them. Communicate regularly, be clear about your expectations, and be responsive to their requests. The better your relationship is, the better they’ll be able to manage your property and maximize your rental income.

Finding the best short-term rental property management company for you takes time and research. By following these steps, you can increase your chances of finding a company that will help you achieve your goals and maximize your rental income.


By following these tips, you can find the best short-term rental property management company for you and start enjoying the benefits of hassle-free rental income.