Procedures implemented to verify the identity of guests before confirming their booking, enhancing security and reducing risks.
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A night between two bookings, often unavoidable, that remains vacant and can impact revenue.
The tendency of guests to consistently choose a specific short-term rental brand or host over competitors.
A table in a short-term rental property specifically designated for dining, often accommodating a specific number of guests.
Exceeding guest expectations by providing exceptional service, personalized touches, and going above and beyond to create a memorable stay.