Strategies and tools for monitoring, responding to, and leveraging guest reviews to improve the rental experience and reputation.
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Content created by guests, such as reviews, photos, and social media posts, that provides authentic insights and influences potential renters.
Providing guests with information and options for environmentally friendly transportation, such as bicycles, public transit, or electric vehicle charging stations.
Being responsive, clear, and helpful in all communication with guests, from inquiries to post-stay feedback.
Delivering essential documents, like house manuals or local guides, to guests in a compressed gzip file format.