The percentage of time a short-term rental property is booked and occupied during a given week, often used as a key performance indicator (KPI) in the industry.
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Essential items and consumables provided for guests’ convenience and comfort, such as toiletries, linens, towels, and basic kitchen supplies.
Discounts or incentives offered to attract guests and increase bookings, such as weekly discounts, last-minute deals, or early bird specials.
The ongoing interaction between hosts/property managers and their guests, encompassing pre-arrival information, check-in instructions, during-stay support, and post-stay feedback.
The process of verifying a guest’s identity and background information to mitigate risks associated with unauthorized bookings or potential property damage.