The systematic gathering of guest opinions and experiences through reviews, surveys, or direct communication on a weekly basis, providing valuable insights for improving services and enhancing future guest satisfaction.
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A strategy for arranging furniture, decor, and amenities in your rental to be easily visible and accessible for guests of average height.
Renovating bathrooms to include zero-threshold showers, improving accessibility for guests with mobility issues and enhancing safety and convenience.
Online marketplaces like Airbnb and VRBO that connect hosts with potential guests seeking short-term accommodations.
The practice of adjusting rental prices based on factors like demand, seasonality, and competition to maximize revenue.