The regular exchange of information between hosts and guests throughout a weekly booking period, covering topics like check-in instructions, local recommendations, and addressing any guest inquiries.
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A system allowing guests to access the property without a physical key, often using smart locks or keypads, enhancing security and convenience.
The overall experience of a guest staying at a short-term rental property, encompassing all aspects of their stay from booking to checkout,…
Information that guests willingly and proactively provide to short-term rental hosts, such as preferences, interests, and travel styles, which can be used…
Managing guest communications across multiple platforms, such as Airbnb, VRBO, and direct bookings, using tools that centralize messaging for efficiency.