The normal deterioration of a property and its furnishings due to everyday use by guests.
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A feature on booking platforms that allows guests to book a property immediately without requiring host approval.
Refers to the business model of short-term rental management companies providing services directly to property owners, acting as intermediaries.
The process of addressing and resolving conflicts or disagreements that may arise between hosts and guests, or between property managers and owners,…
The practice of promptly and effectively responding to guest inquiries, messages, and requests both before and during their stay to ensure a…