The process of directly collecting data from guests about their preferences, interests, and travel styles, allowing hosts to personalize guest experiences and tailor marketing efforts.
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The overall impression and satisfaction a guest has with their stay, influenced by factors like property condition, amenities, communication, and ease of…
Setting a timeframe for the validity of provided quotes to manage booking expectations and account for potential price fluctuations.
A situation where a guest checks out of a property, and a new guest checks in on the same day, requiring efficient…
Establishing a proactive system for regular inspections, repairs, and upkeep to ensure the property remains in excellent condition for guests.