The process of directly collecting data from guests about their preferences, interests, and travel styles, allowing hosts to personalize guest experiences and tailor marketing efforts.
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Curating and recommending local experiences and attractions within walking distance of the short-term rental, encouraging guests to explore the neighborhood.
Additional services offered to guests, such as airport transfers, grocery delivery, or tour bookings, often for an extra fee.
The process of improving a listing’s visibility within a platform (e.g., Airbnb) by using relevant keywords, high-quality images, and compelling descriptions.
All the interactions and communication channels between a vacation rental host and their guests throughout the entire guest journey.