The process of using the online platforms provided by Airbnb, VRBO, and other listing sites to manage bookings, adjust pricing, and communicate with guests.
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A Swedish term for “Self-Service,” emphasizing the provision of amenities and information that empower guests to manage aspects of their stay independently.
Additional services offered to guests for an extra fee, such as airport transportation, grocery delivery, or restaurant reservations.
A security incident that involves unauthorized access to or disclosure of sensitive guest information, potentially resulting in identity theft, financial loss, and…
The increasing importance of incorporating sustainable practices into short-term rental operations, such as using eco-friendly products and minimizing environmental impact.