The process of using the online platforms provided by Airbnb, VRBO, and other listing sites to manage bookings, adjust pricing, and communicate with guests.
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Amenities considered to be above and beyond the standard offerings, significantly enhancing a guest’s experience and potentially increasing booking appeal.
The use of digital surveys or feedback forms to automatically collect guest reviews and insights after their stay.
A feature on some messaging platforms that allows hosts to highlight important information, such as house rules or check-in instructions, at the…
Leveraging data collected from various sources, like booking platforms and property management systems, to gain insights into performance, guest behavior, and market…