Additional charges applied per person beyond the standard occupancy limit set by the host for a short-term rental.
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Going above and beyond to create an exceptionally positive and memorable experience for guests, exceeding their expectations and fostering loyalty.
The steps involved in welcoming and orienting new guests to a short-term rental property. A smooth and efficient eboarding process enhances guest…
A design approach that prioritizes the needs, behaviors, and preferences of end-users (guests) throughout the entire short-term rental experience, from browsing listings…
Understanding and adapting to guests’ preferred communication channels and frequency, whether it’s through messaging apps, email, or phone calls, while respecting their…