The steps and procedures implemented by platforms like Airbnb and VRBO to confirm the identity and legitimacy of hosts and guests, enhancing trust and security within the platform.
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The use of software to automate communication with guests, such as sending booking confirmations, check-in instructions, and responding to frequently asked questions.
Providing essential and thoughtful amenities for guests in a short-term rental, such as toiletries, cleaning supplies, coffee, tea, and basic pantry items.
Emerging patterns and shifts in traveler preferences, market dynamics, and industry practices impacting the short-term rental sector.