The steps and procedures implemented by platforms like Airbnb and VRBO to confirm the identity and legitimacy of hosts and guests, enhancing trust and security within the platform.
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An error that occurs when a property is accidentally booked for the same dates on multiple platforms, leading to potential conflicts and…
The use of various communication channels, such as in-app messaging, email, and SMS, to interact with guests before, during, and after their…
A form of insurance that protects property owners from financial losses arising from disputes or defects related to the property’s title or…
Evaluations and feedback provided by guests after their stay, publicly viewable on platforms like Airbnb and VRBO. Reviews heavily influence booking decisions…