The steps and procedures implemented by platforms like Airbnb and VRBO to confirm the identity and legitimacy of hosts and guests, enhancing trust and security within the platform.
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Collaborating with local businesses and service providers to offer guests exclusive discounts, experiences, and recommendations.
A group of similar short-term rental properties in the same market area that compete for the same pool of guests.
Represents the legal and regulatory aspects of short-term rental management, ensuring compliance with local laws, taxes, and insurance requirements.
A fictional term referring to prompt, proactive, and personalized communication with guests throughout their stay, ensuring a positive and well-supported experience.