Digital tools and platforms designed to streamline various aspects of short-term rental management, including channel management, guest communication, and financial tracking.
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The proactive approach of optimizing all aspects of a guest’s stay, from pre-booking to post-departure, to create a positive and memorable experience.
An official document issued by a local government that allows a property owner to legally operate a short-term rental.
A research method used to evaluate the ease of use and effectiveness of a short-term rental platform or website by observing how…
Structured and unstructured data gathered from various touchpoints that reflect guest feedback, preferences, and sentiments about a short-term rental experience.