Content created by guests who have stayed at a short-term rental, such as reviews, photos, videos, and social media posts, which can influence the booking decisions of future guests.
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Refers to the increasing use of technology and automation in the short-term rental industry, such as smart home devices, automated messaging, and…
The continuous process of collecting, analyzing, and acting upon guest feedback to improve the short-term rental experience, address issues, and enhance guest…
Personalizing a guest’s stay by providing amenities, recommendations, or services based on their specific needs, preferences, or interests.
Heightened cleaning and sanitation procedures implemented by short-term rental hosts, often exceeding industry standards, in response to health concerns or pandemics.