Unexpected repairs or maintenance tasks that require immediate attention to ensure the safety, security, and comfort of guests staying at a short-term rental.
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A documented procedure outlining how guest complaints, issues, or emergencies are handled and escalated within a short-term rental business.
High-quality, professional photographs that showcase the best features of a short-term rental and entice potential guests.
Charges applied by hosts or property managers for each guest beyond the standard occupancy limit specified for a short-term rental property.
Data that guests willingly and proactively share with hosts, such as preferences and interests, to enhance their stay experience.