A feature within a property management software or platform that consolidates all guest communication from multiple channels, such as Airbnb, VRBO, and email, into a single dashboard for efficient management.
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The ongoing interaction between hosts and guests throughout the booking process, including inquiries, booking confirmations, check-in instructions, and post-stay feedback.
A marketing approach focusing on promoting the experiences and attractions surrounding a short-term rental property, enhancing guest value.
A system for managing maintenance and repair issues within a short-term rental, ensuring prompt resolution and guest satisfaction.
The process of cleaning and preparing a short-term rental property between guest stays, often involving professional cleaning services, laundry, and restocking amenities.