The process of identifying, diagnosing, and resolving problems or issues that may arise during the operation of a vacation rental, such as maintenance requests, guest complaints, or technical difficulties.
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The process of evaluating potential guests to ensure they are a good fit for the property and minimize risks, often involving reviewing…
Using mobile devices and digital wallets, such as Apple Pay or Google Pay, to process payments for bookings, offering convenience and secure…
A method of communicating with guests where messages are not exchanged in real-time. This allows hosts and guests to respond at their…
A Dutch term translating to