The practice of being open and honest with guests about all aspects of the rental experience, including pricing, house rules, and potential issues.
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Making necessary modifications or providing accommodations to ensure the property is accessible to guests with specific requests related to mobility, sensory needs,…
A design approach that prioritizes the needs, behaviors, and preferences of end-users (guests) throughout the entire short-term rental experience, from browsing listings…
Configuring the applicable occupancy taxes and fees collected from guests based on local regulations and ensuring compliance with short-term rental tax laws.
A comprehensive cleaning protocol that goes beyond basic cleaning to ensure a high level of hygiene and sanitation in short-term rentals.