The process of organizing, prioritizing, and tracking all tasks associated with managing a vacation rental, from guest communication to cleaning and maintenance.
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An optional fee or insurance policy that protects hosts from financial liability in case of guest-caused damages.
A physical or digital guide provided to guests upon arrival, containing essential information about the property, amenities, house rules, local recommendations, and…
A specific timeframe, often during peak seasons or special events, when short-term rental hosts may restrict bookings or implement minimum stay requirements.
An African customer experience platform that helps businesses collect and analyze customer feedback, including reviews and ratings, relevant for understanding guest satisfaction…