A charge imposed by platforms like Airbnb and VRBO to guests or hosts (or both) to cover the cost of using their platform and services.
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Maintaining clear and timely communication with guests throughout their stay, from pre-arrival instructions to addressing any questions or concerns.
An online platform or marketplace that connects short-term rental property owners or managers with potential guests, facilitating bookings and communication.
The process of researching and analyzing the short-term rental market in a specific location, considering factors like demand, competition, trends, and regulations.