A charge imposed by platforms like Airbnb and VRBO to guests or hosts (or both) to cover the cost of using their platform and services.
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Strategies and tools used to manage interactions with guests, from initial inquiry to post-stay follow-up, aiming to build loyalty and positive relationships.
Indicates that a short-term rental property is equipped to accommodate guests who are deaf or hard of hearing, often featuring visual aids,…
Identifying opportunities to upsell additional services or amenities based on guest requests and preferences during their stay.
A short-term rental property that is located directly on a body of water, such as a lake, river, or ocean, often commanding…