A metric on booking platforms that measures how quickly and consistently hosts respond to guest inquiries.
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Refers to the specific category a short-term rental falls under, such as an apartment, house, condo, villa, etc. This helps guests understand…
Refers to a meticulous and comprehensive cleaning process, often section by section, that ensures a short-term rental is spotless and sanitized for…
Maintaining clear and timely communication with guests throughout their stay, from pre-booking inquiries to post-stay follow-ups, to ensure a positive experience and…
A temporary or permanent deactivation of a host or guest account on a short-term rental platform due to violations of terms of…