A metric on booking platforms that measures how quickly and consistently hosts respond to guest inquiries.
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Establishing consistent guidelines for responding to guest reviews on platforms like Airbnb and VRBO, addressing both positive and negative feedback professionally and…
A thorough system for screening potential guests before confirming bookings, often involving identity verification, reviews from previous hosts, and communication to ensure…
The growing trend of travelers actively seeking out accommodations with distinctive features, themes, or locations beyond standardized hotel rooms, often through platforms…
Software or platforms that help hosts and property managers organize, assign, and track tasks related to managing short-term rentals.