Having systems in place to address and resolve any issues or problems that may arise during a guest’s stay promptly and efficiently, minimizing disruptions.
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The practice of being open and honest with guests about all aspects of the rental experience, including pricing, house rules, and potential…
The use of technology, like noise sensors, to monitor noise levels within a short-term rental property and ensure guests are adhering to…
Extreme cases of guest misconduct that result in significant damage to the property, requiring extensive repairs, legal action, or insurance claims.
An application by Ibis hotels for guests to manage their bookings, access hotel information, and request services.