Keeping track of all furniture, appliances, amenities, and other items provided in a vacation rental property to ensure everything is in working order and accounted for.
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A spray-on or wash-in product used to protect furniture and fabrics from stains, spills, and wear and tear, particularly important for high-traffic…
Proactive maintenance tasks and inspections conducted regularly to prevent potential issues and ensure the smooth operation of the property.
Offering personalized travel itineraries or recommendations to short-term rental guests, suggesting local attractions, restaurants, activities, or transportation options based on their interests.
The process of addressing and resolving guest complaints or issues effectively and efficiently to ensure guest satisfaction and maintain a positive reputation.