Software and platforms designed to capture, analyze, and manage customer feedback from various sources like reviews, surveys, and social media, helping short-term rental businesses understand and address guest needs.
You may also like
Marketing campaigns or discounted rates offered specifically during the off-season to attract guests and maximize occupancy during slower periods.
Evaluating the safety and security of the neighborhood surrounding a short-term rental property, considering factors like crime rates, lighting, and proximity to…
Ensuring adherence to local regulations and timely payment of occupancy taxes, avoiding potential legal issues.
The process of addressing negative reviews from guests in a professional and constructive manner to mitigate damage to reputation and demonstrate responsiveness.