Software and platforms designed to capture, analyze, and manage customer feedback from various sources like reviews, surveys, and social media, helping short-term rental businesses understand and address guest needs.
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The process of meticulously optimizing short-term rental listings on platforms like Airbnb and VRBO, ensuring that all elements, including titles, descriptions, photos,…
Temporary disruptions in utility services (e.g., power outages, water shut-offs) that can impact guest comfort and require prompt attention.
A feature offered by some property management companies or platforms that guarantees a minimum number of bookings or revenue for short-term rental…
A security measure used by platforms like Airbnb and VRBO to confirm the identity of hosts and guests, often involving government-issued ID…