A structured approach to systematically collecting, analyzing, and acting on customer feedback to improve products, services, and the overall customer experience within a short-term rental business.
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An accounting method used to track expenses for specific projects or tasks, such as cleaning, maintenance, or repairs, in short-term rental management.
Greeting guests with a thoughtful welcome pack containing essentials, local treats, or personalized gifts to make them feel welcome and appreciated.
Cleaning procedures that go beyond standard practices, often implemented in response to health concerns or to provide guests with an extra level…
Metrics used to measure the success and performance of a short-term rental business, such as occupancy rate, average daily rate, and revenue…