A structured approach to systematically collecting, analyzing, and acting on customer feedback to improve products, services, and the overall customer experience within a short-term rental business.
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A software platform used to manage bookings, calendars, and guest communication for short-term rentals.
Ensuring that websites and booking platforms for short-term rentals are easily accessible and functional across various devices like computers, tablets, and smartphones.
The unique retail offerings and atmosphere of Olde Mistick Village in Mystic, Connecticut, attracting tourists and influencing short-term rental demand in the…
The tendency of guests to consistently choose a specific short-term rental brand or host over competitors.