A structured approach to systematically collecting, analyzing, and acting on customer feedback to improve products, services, and the overall customer experience within a short-term rental business.
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A feature on booking platforms that allows guests to reserve a property instantly with a single click, streamlining the booking process.
Metrics used to track how effectively a short-term rental platform or listing engages first-time users, analyzing actions like profile creation, property views,…
A durable cover designed to prevent accidental falls into a swimming pool when not in use, often required by local regulations for…
A promise made to short-term rental guests, often by a property manager or platform, assuring a certain level of quality or a…