A structured approach to systematically collecting, analyzing, and acting on customer feedback to improve products, services, and the overall customer experience within a short-term rental business.
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The process of ending a contract between a property owner and a short-term rental management company.
An inquiry from a potential guest to a host on a short-term rental platform, seeking to reserve the property for specific dates…
The process of interacting with guests before, during, and after their stay, addressing inquiries, providing information, and resolving issues.
A software platform that integrates with various IoT devices and systems to provide a centralized hub for managing short-term rental properties.