A business strategy focused on understanding and prioritizing the needs and expectations of customers. In the context of short-term rentals, VoC involves actively collecting and analyzing guest feedback to improve the overall rental experience.
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Implementing sustainable and environmentally friendly cleaning practices in short-term rentals, such as using biodegradable cleaning products, reducing water usage, and properly disposing…
Offering tailored recommendations and experiences for guests based on their interests and preferences, enhancing their overall stay.
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Cleaning protocols that prioritize the health and safety of both guests and cleaning staff, using eco-friendly products and fair labor practices.