A business strategy focused on understanding and prioritizing the needs and expectations of customers. In the context of short-term rentals, VoC involves actively collecting and analyzing guest feedback to improve the overall rental experience.
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Rules and regulations established by Airbnb and VRBO, or within a specific community, to ensure respectful and appropriate behavior from both guests…
The percentage of property views or inquiries that convert into actual bookings, indicating the effectiveness of marketing and listing optimization efforts.
Providing a well-stocked first aid kit at the rental property to ensure guest safety and preparedness in case of minor injuries.
An online platform that allows homeowners to rent out their private swimming pools by the hour to guests.