The process of addressing negative reviews from guests in a professional and constructive manner to mitigate damage to reputation and demonstrate responsiveness.
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A pricing strategy used by some property management systems and online travel agencies where the total cost of a stay is calculated…
The specific group of travelers a host aims to attract with their rental property, such as families, business travelers, or budget-conscious backpackers.
Features and amenities that make a short-term rental property accessible to guests with disabilities, complying with accessibility regulations.
Practices implemented to minimize the environmental impact of short-term rentals, such as recycling programs, composting, and reducing single-use plastics.