The process of addressing negative reviews from guests in a professional and constructive manner to mitigate damage to reputation and demonstrate responsiveness.
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A semi-fictional representation of a host’s perfect guest, outlining their demographics, interests, travel habits, and desired experience. Used to tailor marketing and…
Connecting a short-term rental’s audio system to iHeartRadio, allowing guests to enjoy personalized music streaming during their stay, enhancing the entertainment options.
Emerging patterns and preferences shaping the short-term rental industry, influencing guest expectations, property features, and marketing strategies.
Specialized insurance policies designed to cover the unique risks associated with short-term rentals, such as property damage and liability.