The process of addressing negative reviews from guests in a professional and constructive manner to mitigate damage to reputation and demonstrate responsiveness.
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A factor to consider when choosing a short-term rental, especially for guests with elderly family members who may require specialized care.
Detailed guidelines and procedures for cleaning and sanitizing short-term rentals between guest stays to ensure a safe and hygienic environment.
Ensuring the rental property is accessible to guests with disabilities, providing features and accommodations that meet their specific needs.
Connecting different software and tools, such as property management systems and channel managers, to streamline operations.