The process of addressing negative reviews from guests in a professional and constructive manner to mitigate damage to reputation and demonstrate responsiveness.
Menu
You may also like
Features and facilities specifically designed to cater to families traveling with children, such as cribs, high chairs, toys, games, safety equipment, and…
A Swedish term for “Lake View,” a desirable characteristic for short-term rentals offering tranquility and scenic beauty.
The different forms of feedback provided by guests and hosts on short-term rental platforms, including star ratings, written reviews, and private feedback.
A structured system for guiding and supporting new short-term rental hosts, providing resources, education, and assistance to help them succeed in the…