The use of artificial intelligence (AI) to analyze and understand human language in guest reviews, messages, or other text data, enabling automation and insights for hosts.
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An individual or entity that holds legal ownership of a short-term rental property listed on platforms like Airbnb and VRBO.
Establishing clear and efficient communication channels with guests throughout their stay, from pre-arrival instructions to post-departure follow-up.
Arranging for professional food and beverage services for guests, often for special events or enhanced experiences.
Arrangement or provision of transportation services by the host, such as airport pick-up/drop-off, local shuttle services, or access to bicycles.