The use of artificial intelligence (AI) to analyze and understand human language in guest reviews, messages, or other text data, enabling automation and insights for hosts.
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A system for handling maintenance requests from guests, including tracking, communication with service providers, and resolution.
Providing round-the-clock assistance to guests, addressing inquiries, and resolving issues at any time of day or night.
Refers to the tourism industry in Gqeberha (formerly Port Elizabeth), South Africa, known for its beaches, wildlife, and cultural attractions, relevant for…
Disagreements or conflicts that may arise between hosts, guests, or utility providers regarding the accuracy or responsibility for utility charges.