The platform or tool used by hosts and guests to communicate with each other before, during, and after a booking, typically within the Airbnb or VRBO platform.
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A specific period during the year when a rental property is unavailable for bookings, often due to seasonal factors or owner use.
The different forms of feedback provided by guests and hosts on short-term rental platforms, including star ratings, written reviews, and private feedback.
A small but thoughtful amenity that can enhance the guest experience, particularly for those traveling for business or special occasions.
An alternative to traditional short-term rentals where homeowners temporarily swap their homes with other travelers, typically for a mutually agreed-upon duration.