The process of visually outlining the steps a guest takes from initial awareness of a rental property to booking, their stay, and beyond, focusing on optimizing each touchpoint for a positive guest experience.
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A third-party service that securely holds rental payments until after the guest checks in, providing financial protection for both hosts and guests.
Operating short-term rentals in a responsible and sustainable manner, considering the impact on the local community, environment, and respecting local regulations.
Strategies and practices used to eliminate or neutralize unpleasant smells in a short-term rental property, ensuring a fresh and welcoming environment for…
A status awarded by Airbnb to hosts who consistently meet specific performance criteria, including high guest ratings, responsiveness, and booking acceptance rates.