The process of visually outlining the steps a guest takes from initial awareness of a rental property to booking, their stay, and beyond, focusing on optimizing each touchpoint for a positive guest experience.
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Creating listings for your property on multiple platforms like Airbnb, VRBO, and Booking.com to increase visibility and potential bookings.
A fictitious company name representing a potential business model focused on providing comprehensive property management services specifically for short-term rental owners.
Establishing clear, timely, and personalized communication with guests throughout their stay, from pre-booking inquiries to post-stay follow-ups, enhancing satisfaction and building rapport.
A type of sofa that can be converted into a bed, often found in studio apartments or smaller rentals to maximize sleeping…