The process of visually outlining the steps a guest takes from initial awareness of a rental property to booking, their stay, and beyond, focusing on optimizing each touchpoint for a positive guest experience.
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Software that helps hosts manage interactions with potential and past guests, centralizing communication, tracking preferences, and automating personalized messages to improve guest…
Research and data analysis to understand the performance of short-term rentals in a specific location, including occupancy rates, average daily rates, and…
A pricing strategy where rental rates are automatically adjusted based on real-time market data, such as demand, competitor pricing, and seasonality, to…
A security feature that allows hosts and guests to verify their identities through official documents, enhancing trust and safety within the platform.