The use of computer-generated imagery (CGI) to digitally furnish and decorate a property in listing photos, allowing potential guests to visualize the space.
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Responding to guest inquiries, concerns, or feedback with understanding, empathy, and a genuine desire to provide assistance and resolve any issues effectively.
A record of all interactions and communications with guests, including inquiries, booking confirmations, and issue resolutions.
A dedicated platform within Airbnb for hosts and guests to communicate and resolve any issues or disputes related to bookings.
The practice of maintaining consistent pricing for vacation rentals across all online travel booking channels (OTAs) like Airbnb, VRBO, and Booking.com.