The exchange of information and interaction between short-term rental hosts and their guests, encompassing pre-booking inquiries, booking confirmations, check-in instructions, during-stay support, and post-stay feedback.
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Having plans and procedures in place to handle emergencies that may arise at a vacation rental property, such as natural disasters, medical…
Actively soliciting and responding to guest feedback to identify areas for improvement, enhance the guest experience, and build a positive reputation.
A plan for managing short-term rentals to attract longer stays, often during the off-season or for business travelers.
Referring to insurance policies specifically designed to cover short-term rental properties and protect hosts from potential risks, such as property damage, liability…