The exchange of information and interaction between short-term rental hosts and their guests, encompassing pre-booking inquiries, booking confirmations, check-in instructions, during-stay support, and post-stay feedback.
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The use of pre-written messages and scheduling tools to automate communication with guests throughout the booking process.
A document signed by a guest that releases the host from liability for any damages or injuries that occur on the property…
The concept that small changes, such as a positive review or improved listing description, can have a significant impact on the success…
A person who works remotely while traveling and often stays in short-term rentals for extended periods.